FAQ

Frequently Asked Questions

Are your items authentic?

Yes. All items offered by Perlas Archive are authentic and carefully sourced from trusted suppliers. Each piece is inspected prior to being offered for sale. If you have any questions regarding a particular item, we are happy to provide additional photos and information.

What condition are your items in?

Perlas Archive specializes in vintage and pre-loved designer pieces. Due to their nature, signs of wear consistent with age and previous use may be present. Any notable flaws or imperfections will always be disclosed in the item description.

Do you accept returns or exchanges?

Due to the unique nature of vintage and pre-loved items, all sales are final. Please review all photos and descriptions carefully before purchasing. We encourage customers to contact us with any questions prior to placing an order.

How long does shipping take?

Orders are typically processed within 1–3 business days. Once shipped, tracking information will be provided via email.

Do you ship internationally?

At this time, Perlas Archive ships within the United States. International shipping may be offered in the future.

Will I receive the exact item pictured?

Yes. Unless otherwise stated, you will receive the exact item shown in the listing photos.

Can I request additional photos or measurements?

Absolutely. We are happy to provide additional photos, measurements, and information to help you shop with confidence.

Are you affiliated with Gucci, Louis Vuitton, Fendi, Saint Laurent, or any other brands?

No. Perlas Archive is an independent retailer specializing in curated vintage and pre-loved designer pieces and is not affiliated with, associated with, or endorsed by any brands mentioned. All trademarks, brand names, and logos are the property of their respective owners and are used solely for identification purposes.

Do your items come with original boxes or dust bags?

Unless specifically stated in the listing, vintage items may not include their original packaging or accessories. Any included accessories will be clearly noted in the product description.

How can I contact Perlas Archive?

For any questions or inquiries, please reach out to us through our Contact page or email us directly. We're always happy to help.